Effective Date: March 2026

    At Emily Trading Inc, we are committed to providing a transparent and reliable shipping experience. All products listed on https://emilytradinginc.com are processed and dispatched according to the terms below.

    1. Shipping Service Area

    We currently ship within Canada.

    If international shipping becomes available, it will be clearly indicated at checkout.

    2. Shipping Rates

    Free Standard Shipping:
    Available on all orders over $50.00 CAD.

    Flat Rate Shipping:
    A shipping fee of $4.95 CAD applies to orders under $50.00 CAD.

    All applicable taxes are calculated at checkout based on your delivery province. We do not charge hidden handling or processing fees.

    3. Order Processing Time

    Order Cut-Off Time:
    7:00 PM (Eastern Time)

    Handling Time:
    0 – 2 Business Days

    Orders placed before 7:00 PM ET are typically processed within 1–2 business days. Orders placed after the cut-off time may be processed the next business day.

    Orders are not processed on Canadian statutory holidays.

    4. Delivery Estimates

    Once shipped, estimated delivery times are:

    Transit Time:
    3 – 7 Business Days within Canada

    Total Estimated Delivery Time:
    3 – 9 Business Days (including processing time)

    Delivery timelines are estimates and may vary due to carrier delays, weather conditions, or peak seasons.

    5. Shipping Carriers

    We use reliable Canadian shipping carriers to deliver orders safely and efficiently. Carrier selection may vary depending on destination and service availability.

    6. Order Tracking

    Once your order has been dispatched, you will receive a Shipping Confirmation Email containing tracking details (if available), allowing you to monitor your shipment status.

    7. Address Accuracy

    Customers are responsible for providing accurate shipping information at checkout.

    If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

    8. Damaged or Lost Items

    We take great care in packaging fragile items.

    If your order arrives damaged, please contact support@emilytradinginc.com within 48 hours of delivery with:

    • Your order number
    • Photos of the damaged item
    • Photos of the packaging

    We will review the case and provide a resolution as quickly as possible.

    Contact Information

    If you have any questions regarding your shipment, our Omaha team is here to help:

    • Company Name: Emily Trading Inc
    • Incorporation Number: 1663571-7
    • Phone number: +1 639-524-2796
    • Email: support@emilytradinginc.com
    • Physical address: 4526 Penhallow Rd, Mississauga, ON L5V 1E7, Canada

    Store Hours (Central Time):

    • Mon & Sun: 10:00 AM – 7:00 PM
    • Tue – Thu: 10:00 AM – 8:00 PM
    • Fri – Sat: 10:00 AM – 9:00 PM